Avoiding Ghosting & No-Shows: Securing Reliable Tradies in Melbourne
Melbourne homeowners often struggle with tradies who ghost them, miss appointments or disappear mid-job. Learn practical tips to secure reliable tradies, confirm schedules and keep your project on track.
## What Is Ghosting? The Hidden Cost of No-Shows
Many homeowners share the same frustration: you take time off work for a scheduled appointment, only to receive a last-minute text — or nothing at all. In the tradie world, ghosting refers to tradespeople who don't turn up as arranged or who disappear before finishing the job. This not only delays your project but can also cost you in lost time and momentum.
## Why Do Tradies Ghost?
Tradies may fail to show up for many reasons: overbooking, poor time management, chasing bigger jobs or simply unprofessional habits. In a busy market like Melbourne, some tradies accept more work than they can handle. When deadlines clash, smaller jobs or "less profitable" clients often suffer.
## Red Flags: Spotting an Unreliable Tradie
- They don't provide written quotes or timelines.
- They are vague about when they can start or finish.
- They only communicate via text and avoid phone calls or site visits.
- They demand full payment upfront or ask for cash only.
## How to Secure a Reliable Tradie
Reliable tradies exist, and you can find them by doing your homework. Ask friends, neighbours or local online groups for referrals. Check online reviews on MyLocalTrade, Google and social media to see if the tradie has a history of ghosting or tardiness. When interviewing candidates, look for the following:
### Ask the Right Questions
- Are you licensed and insured?
- What is your current workload and availability?
- Can you provide recent references?
- Do you guarantee your work?
Ensure that the tradie provides a written quote and a clear schedule. Ask them to commit to specific dates for site visits, commencement and completion. Professional tradies will understand your concerns and be happy to put agreed terms in writing.
## Get It in Writing: Contracts & Deposits
Always have a written agreement that includes scope of work, timelines, payment schedule and consequences for delays or no-shows. Avoid paying the full amount upfront; a reasonable deposit (10–20%) is standard. Retain a final payment until the job is complete and you are satisfied with the quality of work.
## Hold Tradies Accountable
If a tradie misses a scheduled time, call them immediately. If they don't respond, don't be afraid to move on. Document all communication; this will help if you need to report them to the relevant authority. In Victoria, trade licensing bodies and consumer affairs departments can mediate disputes.
## Conclusion
Ghosting and no-shows are unfortunately common complaints among Melbourne homeowners, but you don't have to fall victim. By vetting tradies, insisting on written agreements and staying proactive, you can secure a reliable tradesperson who respects your time and completes the job as promised. Don’t hesitate to walk away from anyone who shows red flags early — your project and peace of mind are worth it.
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